Although uptake of software-as-a-service (SaaS) e-commerce solutions is slow, more organizations will begin to utilize these services during the next few years, according to Gartner, Inc. By 2013, 40 percent of e-commerce deployments will use a complete SaaS e-commerce solution and 90 percent…

of e-commerce sites will subscribe to at least one SaaS-based service, such as product reviews, product recommendations or social sales capabilities [more]